WARRANTY
FREE RETURN
DELIVERY
CUSTOMER SERVICE
Premium Character Oak Desktops
Final Stock
Our Solid, hand made Character Oak Tops are made to the highest specification in the UK. With Natural knots and full depth of grain variation from multiple planks it's expertly finished with matt lacquer for a smooth refined touch.
This is a Solid 25mm thick top. Inset metal batons on the underside of the desk give a structural strength to the natural planked wood.
Please Note - As wood is a natural product there can be differences between samples and desktops; blemishes, knots and varied grain are inevitable as these are part of the natural wood finish
These desktops are not supplied as pre-drilled with metal screw inserts as our standard desktops are when bought complete with a desk frame due to the characteristics of the wood which limit the CNC machinery.
Important: Slight distortion, warping, bowing and splitting of up to 2 mm isn't considered a faulty product for the reason above, if you have any reservations before purchasing a solid wood desktop due to these factors.
Samples are available upon Request.
Delivery
To ensure all of our products arrive in perfect condition, we only use trusted and reputable delivery partners.
Costs
Shipping is free within Mainland UK.
Shipping to Northern Ireland is an additional £90 + VAT / order, while larger pallet orders may be subject to additional fees.
Shipping to UK islands (Orkney, Isle of Man, etc), Ireland and Mainland Europe is priced upon request depending on external courier charges.
Please select the correct delivery type or we will be unable to process the order. For other destinations please contact us directly for a quote.
Please note in the event you are not unavailable to take delivery at the agreed date of delivery a re-delivery charge of £45 may be applied.
Delivery Times
Delivery times vary depending on the stock/items you have purchased. Please contact us for more information.
Same Day Dispatch is available on selected desks* if ordered before 2pm. Check the information in the “Delivery and Returns” tab on specific products. Subject to stock availability.
Returns
All goods must be examined on delivery and any fault or missing item(s) noted in full on the accompanying paperwork. Failure to comply with the above, will result in all claims for damage, fault or missing items being rejected.
If you are not satisfied with your purchase, you may return it to us within 30 days, and receive a full refund on your order.
We will cover the cost of returning the items and arrange for transit for collection; however, to qualify for a refund, items must be returned without damage, in the original packaging. Do not damage the packaging.
Please notify us within 24 hours of delivery if you intend to return a purchase. Authorisation is required prior to the return of any item, please do not attempt to return items on your own, as stated above we will arrange return.
Please contact us should you have any questions.
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