Delivery & Returns

Delivery & Returns 

 

Delivery

To ensure all of our products arrive in perfect condition, we only use trusted and reputable delivery partners.

Shipping is free within Mainland UK.

Shipping to Northern Ireland is an additional £90 + VAT / order, while larger pallet orders may be subject to additional fees.

Shipping to UK islands (Orkney, Isle of Man, etc), Ireland and Mainland Europe is priced upon request depending on external courier charges.

Please select the correct delivery type or we will be unable to process the order. For other destinations please contact us directly for a quote.

Please note that we will attempt to contact you upon delivery, if the customer is unreachable at the time, resulting in a failed delivery, a re-delivery charge of £45 may be applied.

 

Delivery Times

Delivery times vary depending on the desk.

Please view the "Delivery and Returns" tab within the product information page for additional information.  

Same Day Dispatch is available on selected desks* if ordered before 2pm. Check the information in the “Delivery and Returns” tab on specific products. Subject to stock availability.

*Same Day Dispatch available for the Atlas, Atlas Mini, Atlas Corner and Apollo Pro desks.

 

Returns

All goods must be examined on delivery and any fault or missing item(s) noted in full on the accompanying paperwork. Failure to comply with the above, will result in all claims for damage, fault or missing items being rejected.

If you are not satisfied with your purchase, you may return it to us (at your own cost) within 14 days, and receive a full refund on your order.

To qualify for a refund, items must be returned without damage, in the original packaging. You are responsible for arranging return transit of the items, and for the costs involved. Do not damage the packaging.

Please notify us within 24 hours if you intend to return a purchase. Authorisation is required prior to the return of any item. We will give you instructions on where to return the items. We recommend that you insure returned items for the full value prior to return.