Ferro Bronze

Delivery

To ensure all of our products arrive in perfect condition, we only use trusted and reputable delivery partners.

Costs

Shipping is free within Mainland UK.

Shipping to Northern Ireland is an additional £90 + VAT / order, while larger pallet orders may be subject to additional fees.

Shipping to UK islands (Orkney, Isle of Man, etc), Ireland and Mainland Europe is priced upon request depending on external courier charges.

Please select the correct delivery type or we will be unable to process the order. For other destinations please contact us directly for a quote.

Please note in the event you are not unavailable to take delivery at the agreed date of delivery a re-delivery charge of £45 may be applied.

Delivery Times

Delivery times vary depending on the stock/items you have purchased. Please contact us for more information.

Same Day Dispatch is available on selected desks* if ordered before 2pm. Check the information in the “Delivery and Returns” tab on specific products. Subject to stock availability.

Returns

All goods must be examined on delivery and any fault or missing item(s) noted in full on the accompanying paperwork. Failure to comply with the above, will result in all claims for damage, fault or missing items being rejected.

If you are not satisfied with your purchase, you may return it to us within 30 days, and receive a full refund on your order.

We will cover the cost of returning the items and arrange for transit for collection; however, to qualify for a refund, items must be returned without damage, in the original packaging. Do not damage the packaging.

Please notify us within 24 hours of delivery if you intend to return a purchase. Authorisation is required prior to the return of any item, please do not attempt to return items on your own, as stated above we will arrange return.

Please contact us should you have any questions.